Our Team

A Family Tradition of Service Excellence Since 1954.

MAX JONES

CEO & Co-Owner

Cartoon Max Answering PhoneMax Jones is CEO and co-owner of Kalamunda Plumbing, a family run business, now including its third generation, and which continues to offer a long-held family Tradition of delivering Service Excellence.

Max brings a considerable sense of family heritage and pride to his Company Leadership position. He is a loyal, conscientious, and hard working individual who has a reputation for an ethical and high quality work standard, and a “never-say-die” attitude towards the inevitable setbacks experienced in life and in business.

Over the years, Max has earned numerous professional qualifications, including the following:

  • Licensed Plumbing Contractor
  • Licensed Gasfitter & Service Technician
  • Accredited Waterwise Plumber
  • Alinta Gas Networks Listed Gasfitter
  • Certified for Domestic Grey Water Recycling
  • Certified for Environmental Sustainability
  • Accredited Solahart Installer & Technician
  • Accredited Rheem Team Hot Water Specialist
  • Accredited Bosch Hot Water Specialists

Max is passionate about his home town and the Hills, the iconic business he inherited, the plumbing industry in general, and apprenticeship training in particular. Many will recognise the caricature above, as it has been used extensively in Company advertising since 1993, and many customers comment that Max looks just like it.

In 2013 Max was recognised as Business Person of the Year by the Kalamunda Chamber of Commerce and in 2017 was appointed to the Board of Directors of the Master Plumbers Association of WA.

CHRIS JONES

Operations Manager

Chris JonesChris Jones is Operations Manager and a third generation family member of Kalamunda Plumbing.

Chris completed his plumbing apprenticeship in 2010 and has since achieved Certificate 3 in Frontline Management and a Certificate in Monitoring a Safe Workplace. He also has achieved a Certificate 4 in Training that has, in the past, enabled him to work part-time as a TAFE College instructor.

Chris achieved the all important Plumbing Contractor’s Licence early in his career, as well a Restricted Electrical Workers Licence. He also has Certifications in Enviro West Sustainability in Plumbing, and Backflow Prevention.

He also holds various High Risk Work Licenses, including Working Safely at Heights, Safe Operation of a High Pressure Jetter, as well as Asbestos Handling and Disposal.

Chris is responsible for ensuring that our Customer Service and Installation Teams work safely, and comply with all Industry Standards & Codes, and that customers receive the best in Service Excellence by also working closely with our Call Centre Team.

“Thanks to Chris and the boys for quoting and installing our solar hot water system and removing our old unit in the same day. From the moment Chris arrived for the quote, we were more than impressed by his professional approach covering alternative systems and giving us what we needed.

Thanks again to Chris and the lads, and we highly recommend Kalamunda Plumbing”.

 Paul, Sarah & Family of Lesmurdie

Rochelle Jones

Customer Service Manager

Rochelle JonesRochelle Feehan (Jones) is our Customer Service Manager and another third generation family member of Kalamunda Plumbing.

Rochelle has achieved various qualifications over the course of her career, including Certificate 3 in Business Administration, Certificate 3 in Frontline Management, as well as a Certificate in Monitoring a Safe Workplace.

More recently she has completed a Certificate 4 in Bookkeeping and Accounting. Rochelle was going to take up plumbing & gas-fitting at one stage and completed the first 18 months of a four year apprenticeship, before deciding that business administration was more her thing.

Rochelle’s key responsibility is Job Scheduling and ensuring that our Service Teams are well organised and arrive on time and that Kalamunda Plumbing continues to provide an Exceptional Customer Experience. She also has responsibility for HR and payroll administration.

“Your Call Centre Staff were very helpful…..” Robert of Bedfordale.  “I found your Call Centre staff to be very polite and helpful…..” Roy B of Kalamunda.  “I was very impressed by the service provided by Kalamunda Plumbing, from the helpful advice given on the phone from the front office, to Chris the plumber….” Mark B of Kalamunda. 

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Seen our showroom yet? Visit us at Shop 5B Kalamunda Glades, 121-123 Canning Road Kalamunda 6076

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Testimonials What our
Customers Say

Excellent4.9★★★★★ Based on 200 reviews from review us onDamian Mugridge ★★★★★ This is the first time I have used Kalamunda plus and I am extremely satisfied with the service.They were able to fit me in straight away to quote on an evaporative air conditioning service.I received a courtesy call when on their way and were extremely professional and friendly, taking photos on the unit and provided price options to choose from before agreeing to the work.They repaired a fault cleaned the unit. They were quick and did the work for a good price.They showed me after photos to and provided general advice which was really helpful.Thanksangie duke ★★★★★ I felt very stressed when our 20 year old gas storage heater suddenly decided to die … but I needn’t have worried! We rang Kalamunda Plumbing and from that first contact with Vicky with her lovely voice and calm, capable manner we knew we were in the best of hands. Someone came out within a few hours and after assessing that the unit was indeed dead, advised us on a replacement - a gas instantaneous hot water unit. It was going to take a few days before it could be installed due to someone from the Gas board having to come out to adapt something in the meter box. Horror of horrors, the thought of no hot water for 2 or 3 days, I couldn’t believe it! - but again I needn’t have worried as a small temporary electric storage hot water unit was linked up to the house at no extra charge. WOW! That was service!!! Our new instantaneous unit was fitted within a few days and everyone involved in the job was extremely professional and couldn’t have been more helpful … thus turning a potentially stressful event in to a pain free and pleasant experience. Thank you Kalamunda Plumbing!Response from the ownerThank you for your positive feedback, angie duke! We're glad to hear that you had a pleasant and pain-free experience with our team. We understand how stressful it can be when a gas storage heater suddenly stops working, but we're glad that we were able to assist you promptly and provide you with a temporary electric storage hot water unit at no extra charge. We appreciate your compliment on our professionalism and helpfulness. If you ever need any plumbing assistance in the future, don't hesitate to reach out. Thank you for choosing Kalamunda Plumbing! Dale Cousens ★★★★★ Prompt, excellent and friendly service. Highly recommend Kalamunda Plumbing for their top quality professionalism.Response from the ownerThank you for your positive feedback, Dale! We're glad to hear that you had a prompt, excellent, and friendly service experience with us. We appreciate your recommendation and your compliment on our top quality professionalism. If you ever need any plumbing assistance in the future, don't hesitate to reach out. We're here to help! Luke Rhodes ★★★★★ Had the team fix some burst flexi pipe and replace 3 others, they did a fantastic job, and were very quick.Response from the ownerThank you for your positive feedback, Luke! We're glad to hear that our team was able to fix the burst flexi pipe and replace the others quickly and did a fantastic job. We appreciate your review and hope to assist you again in the future! erin dolman ★★★★★ Great service, promo, friendly, and knowledgeable. Recommend to anyoneResponse from the ownerThank you for your positive feedback, Erin! We're glad to hear that you had a great experience with our service. We strive to provide great service, along with friendly and knowledgeable staff. We appreciate your recommendation and look forward to assisting you again in the future. arthur barker ★★★★★ Great ServiceResponse from the ownerThank you for your positive feedback, Arthur! We're glad to hear that you had a great service experience with us. We appreciate your review and hope to assist you again in the future! Saverio Piccioni ★★★★★ Excellent work from Trent. Very efficient and knowledgeable.Response from the ownerThank you for your positive feedback, Saverio! We're glad that Trent provided you with excellent work and that he was efficient and knowledgeable. We appreciate your review and hope to assist you again in the future. Chantelle Dodge ★★★★★ Quick and helpful service, from a friendly team who saved me in a pickle when a tap wouldn't turn off. Thankyou Kalamunda Plumbing and Gas!Response from the ownerThank you for your positive feedback, Chantelle! We're glad that our friendly team was able to provide quick and helpful service to save you from a tricky situation with your tap. We appreciate your kind words and are here to assist you with any future plumbing needs. Erica Gordon ★★★★★ Today I had Barry booked in to check out why our aircon was leaking water into our ceiling.He quickly identified the leak and was able to repair it straight away!I was worried we would have to replace the whole system but thankfully it was an easy repair!The customer service was also great, Barry was friendly, easy to talk to and explained everything in detail.Response from the ownerThank you for your positive feedback, Erica! We're glad that Barry was able to quickly identify and repair the leak in your aircon. We understand the concern of potentially having to replace the whole system, and we're relieved that it was an easy repair. We appreciate your compliment on our customer service and Barry's friendliness. If you ever need any plumbing assistance in the future, don't hesitate to reach out. We're here to help! Clare ★★★★★ Was so helpful. Went above and beyond the service we asked for. You guys have a wonderful ChristmasMark Davies ★★★★★ Had pipe repair today the 2 blokes dominated and got the job done and left yard tidyVery professional will definitely use againResponse from the ownerThank you for your positive feedback, Mark! We're glad that our team was able to complete the pipe repair efficiently and leave your yard tidy. We appreciate the compliment on our professionalism and look forward to assisting you again in the future. Eden Wilkins ★★★★★ Barry was friendly, professional and got the job done in a timely manner. Thanks Barry!Response from the ownerThank you for your kind words, Eden! We're glad that Barry was able to provide you with friendly and professional service. We appreciate your feedback and hope to assist you again in the future! Andrew Williams ★★★★★ Fantastic service. Always helpful and willing to go the extra mile.Response from the ownerWe're glad to help Andrew! max maller ★★★★★ Very positive experience… serviceman was professional, friendly and helpful.Response from the ownerThank you for your positive feedback, Max! We're thrilled to hear that you had a great experience with our serviceman. mellissa deery ★★★★★ Great service, great workers, all round greatcompany. Very happy with the service.Response from the ownerThank you for your wonderful review, Mellissa! We're thrilled to hear that you had a great experience with our service and our workers. We strive to provide top-notch service and we're delighted that we met your expectations. If you ever need any plumbing assistance in the future, don't hesitate to reach out. We're always here to help. Felicity Sayers ★★★★★ Prompt and efficient with good explanations of what had to be done. Clean tidy upResponse from the ownerThank you for your feedback, Felicity! We're glad to hear that our team provided prompt and efficient service, along with clear explanations of the work being done. We always strive to leave the job site clean and tidy. If you have any future plumbing needs, don't hesitate to give us a call. Ben Mcarthur ★★★★★ Exceptional service, cannot fault anything at all with my experienceResponse from the ownerThank you for your kind words, Ben! We're glad to hear that you had an exceptional experience with our service. We strive to provide the best service possible and it's great to know that we met your expectations. If you ever need any plumbing assistance in the future, don't hesitate to reach out to us. We're here to help! Anna Hawkins ★★★★★ Thanks Anthony & Callum for your excellent work today. We had various water leaks and they sorted out our problems quickly and efficiently.Will definitely be using them again.Response from the ownerThank you, Anna! We're thrilled that Anthony & Callum were able to quickly and efficiently resolve your water leaks. We appreciate your kind words and look forward to assisting you again in the future. Jordan P ★★★★★ Booked in for a quote to repair a leak and install a mixer, the guys came out and assessed, gave me a quote.The job turned out to not be as difficult and was completed in 15 minutes. They gave me a revised invoice that was lower to reflect.Honest, punctual, got the job done, no dramas. Will use them for my future plumbing needs.Response from the ownerThank you for your positive feedback, Jordan P! We are glad that we were able to assess and complete the job efficiently for you. We appreciate your trust in our honesty and punctuality. We look forward to assisting you with your future plumbing needs. Alan Butler ★★★★★ Had a problem with a leaking solar water tank.Cameron arrived early the following morning and very efficiently explained all of my options. Settled for a heat pump system at a very reasonable cost. Cameron and Dan arrived the next morning. Dan did an outstanding install while Cameron decommisioned the old solar system. Would not hesitate to recommend Kalamunda Plumbing for any work you may need. Many thanks to the guys for a very professional and expert job installing our heat pump. Alan ButlerResponse from the ownerThank you for your kind words, Alan! We're glad that we were able to assist you so quickly and that our plumbers were able to help you with your new unit! Glen Raffaele ★★★★★ On time and professional job. Very happy with the air con repairs and plumbing works. Thanks.Response from the ownerHi Glen, Thank you for your kind review! We appreciate it. We look forward to helping you in the future! Sue Bourn ★★★★★ Great service and very professional. Very happy with the work completed.Response from the ownerHi Sue, Thank you for your kind review! We appreciate it. We look forward to helping you in the future! js_loader