Our Team

A Family Tradition of Service Excellence Since 1954.

MAX JONES

CEO & Co-Owner

Max Jones is CEO and co-owner of Kalamunda Plumbing, a family run business, now including its third generation, and which continues to offer a long-held family Tradition of delivering Service Excellence.

Max brings a considerable sense of family heritage and pride to his Company Leadership position. He is a loyal, conscientious, and hard working individual who has a reputation for an ethical and high quality work standard, and a “never-say-die” attitude towards the inevitable setbacks experienced in life and in business.

Over the years, Max has earned numerous professional qualifications, including the following:

  • Licensed Plumbing Contractor
  • Licensed Gasfitter & Service Technician
  • Accredited Waterwise Plumber
  • Alinta Gas Networks Listed Gasfitter
  • Certified for Domestic Grey Water Recycling
  • Certified for Environmental Sustainability
  • Accredited Solahart Installer & Technician
  • Accredited Rheem Team Hot Water Specialist
  • Accredited Bosch Hot Water Specialists

Max is passionate about his home town and the Hills, the iconic business he inherited, the plumbing industry in general, and apprenticeship training in particular. Many will recognise the caricature above, as it has been used extensively in Company advertising since 1993, and many customers comment that Max looks just like it.

In 2013 Max was recognised as Business Person of the Year by the Kalamunda Chamber of Commerce and in 2017 was appointed to the Board of Directors of the Master Plumbers Association of WA.

CHRIS JONES

Operations Manager

Chris JonesChris Jones is Operations Manager and a third generation family member of Kalamunda Plumbing.

Chris completed his plumbing apprenticeship in 2010 and has since achieved Certificate 3 in Frontline Management and a Certificate in Monitoring a Safe Workplace. He also has achieved a Certificate 4 in Training that has, in the past, enabled him to work part-time as a TAFE College instructor.

Chris achieved the all important Plumbing Contractor’s Licence early in his career, as well a Restricted Electrical Workers Licence. He also has Certifications in Enviro West Sustainability in Plumbing, and Backflow Prevention.

He also holds various High Risk Work Licenses, including Working Safely at Heights, Safe Operation of a High Pressure Jetter, as well as Asbestos Handling and Disposal.

Chris is responsible for ensuring that our Customer Service and Installation Teams work safely, and comply with all Industry Standards & Codes, and that customers receive the best in Service Excellence by also working closely with our Call Centre Team.

“Thanks to Chris and the boys for quoting and installing our solar hot water system and removing our old unit in the same day. From the moment Chris arrived for the quote, we were more than impressed by his professional approach covering alternative systems and giving us what we needed.

Thanks again to Chris and the lads, and we highly recommend Kalamunda Plumbing”.

 Paul, Sarah & Family of Lesmurdie

Rochelle Jones

Customer Service Manager

Rochelle JonesRochelle Feehan (Jones) is our Customer Service Manager and another third generation family member of Kalamunda Plumbing.

Rochelle has achieved various qualifications over the course of her career, including Certificate 3 in Business Administration, Certificate 3 in Frontline Management, as well as a Certificate in Monitoring a Safe Workplace.

More recently she has completed a Certificate 4 in Bookkeeping and Accounting. Rochelle was going to take up plumbing & gas-fitting at one stage and completed the first 18 months of a four year apprenticeship, before deciding that business administration was more her thing.

Rochelle’s key responsibility is Job Scheduling and ensuring that our Service Teams are well organised and arrive on time and that Kalamunda Plumbing continues to provide an Exceptional Customer Experience. She also has responsibility for HR and payroll administration.

“Your Call Centre Staff were very helpful…..” Robert of Bedfordale.  “I found your Call Centre staff to be very polite and helpful…..” Roy B of Kalamunda.  “I was very impressed by the service provided by Kalamunda Plumbing, from the helpful advice given on the phone from the front office, to Chris the plumber….” Mark B of Kalamunda. 

Kalamunda-Plumbing-Logo

Head Office & Warehouse Address: 13 Godfrey Street, Walliston 6076

Office Hours: 7.30am – 4.30pm Monday – Friday

Showroom Address:
Shop 5B Kalamunda Glades, 121-123 Canning Road,
Kalamunda 6076

Showroom Hours: 9.00 am – 12 Noon Saturdays

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Testimonials What our
Customers Say

Excellent4.9★★★★★ Based on 442 reviews from review us onGraham Carver ★★★★★ Barry was prompt & professional. Have used Kalamunda Plumbing many times.J ★★★★★ Thank you for the opportunity to post a review.Kalamunda Plumbing has never let me down and on this occasion KP has excelled. Right from booking the job to meeting Barry the plumber on this job. Barry serviced the air conditioner and moved on to the other problems. The problems were explained and fixed. What impressed me was KP’s communication throughout to whole job.ExcellentJeff NiehusTerry atterton ★★★★★ Absolutely happy with Anthony’s job that he did for us. Was quick, polite and informative throughout the time he was on site.Gave us an idea of what the job would cost before he started.Excellent service, couldn’t fault it.Rita Laurance ★★★★★ Barry from Kalamunda Plumbing installed new panels on my evaporative airconditiner. He was efficient, polite, easy to talk to and completed the job in a very good time. If you want a great job done, I recommend Kalamunda Plumbing ....ask for Barry.Response from the ownerThank you, Rita, for the exceptional review. we are delighted to hear about the outstanding job Barry has done for you. Lee Skipworth ★★★★★ Let us know when they were about to arrive, which was very close to booking time.Professional and friendly personal at a reasonable price.Thanks Lee.Response from the ownerWe are pleased to hear that the team kept you informed and that you found our service to be both professional and Friendly. It brings us great satisfaction to know we were able to provide a positive experience. norma brown ★★★★☆ Excellent service was very happyResponse from the ownerThank you, Norma, for your excellent review. Steven Loveridge ★★★★★ These guys were great.Lots of communication- here when they said.No over the top charges.Great service.Highly recommend!!Response from the ownerYour recommendation speaks volumes! It’s wonderful to hear that you had such a fantastic experience. Thank you Steven for sharing. Steve Smith ★★★★★ Great service nice people to deal with all ways on time would recommend to everyoneResponse from the ownerThanks for recommending us Steve! We appreciate it. Graham Ullock ★★★★★ A bit expensive but solved the problem with professionalism and knowledge and cleaned up after the job was done.noel McInnes ★★★★★ The whole team at Kalamunda Plumbing were exceptional from start to finish. From the admin team to the service team nothing was a problem. Highly recommended.Response from the ownerThank you for your wonderful feedback, Noel! We appreciate your kind words about our team and are glad to hear that you had a great experience from start to finish. Your recommendation means a lot to us! Andrea Stevenson ★★★★★ Brilliant Service! This is the second time we’ve used Kalamunda Plumbing and both times they have been friendly, efficient and done a quality job. Would highly recommend!Response from the ownerWe are dedicated to providing you with the highest level of service, and we sincerely appreciate your continued trust in our team. Your recommendations are valued greatly. Margaret Pember ★★★★★ Very happy with service Trent was veryhelpfulResponse from the ownerThank you, Margaret. I am confident that Trent will be thrilled with the Positive feedback! Dylan Ehlers ★★★★★ Definitely recommend. Top service from David. Aircon booked in for just a service but found the pads had had it. He ordered new ones was able to get them picked up and come back and install them same day. ThankyouResponse from the ownerThank you, Dylan, for sharing your positive feedback. We always strive to go above and beyond to ensure that your evaporative air conditioning systems are well taken care of. Alison Anderson ★★★★★ Great communication and excellent professional service by the plumber who fixed leak. Happy 100,%Response from the ownerEffective communication is essential to our team, and we are pleased to hear that you are satisfied with Trent's work. Ann Noble ★★★★★ Prompt and efficient service. I’ve been using them for about thirty years and never even tried anyone else. Why would I? Thanks fellasResponse from the ownerWere proud to have such long-standing relationship's with valued customers like you. It’s clear we've earned your loyalty over the years, and we are committed to maintaining that trust. Lena Kovalskaya ★★★★★ A huge 'Thank you' to Anthony, Eathon, Luke and Clayton for the great job they did in my property- outdoor shower and hot water heater installation!! Everything was done in time, highly professionally, and they tidy everything up after finishing. I am very happy and definitely will be back when needed.Many thanks again!!Response from the ownerThanks for your review, Lena! We look forward to helping you in the future. Tim Murray ★★★★★ Great service, recommendations and advice. Top team!!Response from the ownerWhat a Fantastic review Tim, Thank you! Susan Limbrick ★★★★★ The young apprentice Harry was really nice and Plumber was really helpfulResponse from the ownerThank you Susan for your great feedback! Joe Gero ★★★★☆ Overall very good service especial the plumber Clayton. Only 4 stars because I found a large planking nut left in my grass which the mower could of picked up and caused injuries and/or damage.Aloysius Haarman ★★★★★ Happy with prompt and friendly serviceHave still to see what happens on hot daysResponse from the ownerThank you for your review, Aloysius! We’re glad to hear you were happy with our prompt and friendly service. We hope to continue meeting your expectations, especially on those hot days! Conti Doug ★★★★★ I have used Kalamuda plumbing for years and have always had great service😊Response from the ownerThank you for your continued support, Doug! We're thrilled to hear that you've always had great service with us. We look forward to serving you for many more years to come! Peter & Margaret Atack ★★★★☆ I was quite shocked to be able to get hold of a plumber at short notice, not easy these days. Trent and his apprentice we very good to work with and the pre arrival notification is much appreciated. No issues in recommending Kalamunda PlumbingResponse from the ownerThank you, Peter and Margaret, for your positive feedback! We're glad to hear that we could assist you on short notice and that you had a great experience with Trent and his apprentice. Your recommendation means a lot to us! We look forward to serving you again in the future. Nick FE ★★★★★ Called before arriving and within the time frame given. Great friendly service. Recommend KP to anyoneResponse from the ownerThank you for your wonderful review, Nick! We're thrilled to hear that you had a positive experience with our service. Your recommendation means a lot to us, and we look forward to serving you again in the future! js_loader