Our Team

A Family Tradition of Service Excellence Since 1954.

MAX JONES

CEO & Co-Owner

Max Jones is CEO and co-owner of Kalamunda Plumbing, a family run business, now including its third generation, and which continues to offer a long-held family Tradition of delivering Service Excellence.

Max brings a considerable sense of family heritage and pride to his Company Leadership position. He is a loyal, conscientious, and hard working individual who has a reputation for an ethical and high quality work standard, and a “never-say-die” attitude towards the inevitable setbacks experienced in life and in business.

Over the years, Max has earned numerous professional qualifications, including the following:

  • Licensed Plumbing Contractor
  • Licensed Gasfitter & Service Technician
  • Accredited Waterwise Plumber
  • Alinta Gas Networks Listed Gasfitter
  • Certified for Domestic Grey Water Recycling
  • Certified for Environmental Sustainability
  • Accredited Solahart Installer & Technician
  • Accredited Rheem Team Hot Water Specialist
  • Accredited Bosch Hot Water Specialists

Max is passionate about his hometown of Kalamunda and the Hills, the iconic business he inherited, the plumbing industry in general, and apprenticeship training in particular.

In 2013, Max was recognized as Business Person of the Year by the Kalamunda Chamber of Commerce and in 2016 was appointed to the Board of Directors of the Master Plumbers Association of WA. He retired from the Board of Directors in 2024 to spend more time with his family and to navigate the complicated process of passing on his growing business to the next generation.

CHRIS JONES

Operations Manager

Chris JonesChris Jones is Operations Manager and a third generation family member of Kalamunda Plumbing.

Chris completed his plumbing apprenticeship in 2010 and has since achieved Certificate 3 in Frontline Management and a Certificate in Monitoring a Safe Workplace. He also has achieved a Certificate 4 in Training that has, in the past, enabled him to work part-time as a TAFE College instructor.

Chris achieved the all important Plumbing Contractor’s Licence early in his career, as well a Restricted Electrical Workers Licence. He also has Certifications in Enviro West Sustainability in Plumbing, and Backflow Prevention.

He also holds various High Risk Work Licenses, including Working Safely at Heights, Safe Operation of a High Pressure Jetter, as well as Asbestos Handling and Disposal.

Chris is responsible for ensuring that our Customer Service and Installation Teams work safely, and comply with all Industry Standards & Codes, and that customers receive the best in Service Excellence by also working closely with our Call Centre Team.

“Thanks to Chris and the boys for quoting and installing our solar hot water system and removing our old unit in the same day. From the moment Chris arrived for the quote, we were more than impressed by his professional approach covering alternative systems and giving us what we needed.

Thanks again to Chris and the lads, and we highly recommend Kalamunda Plumbing”.

 Paul, Sarah & Family of Lesmurdie

Rochelle Jones

Customer Service Manager

Rochelle JonesRochelle Feehan (Jones) is our Customer Service Manager and another third generation family member of Kalamunda Plumbing.

Rochelle has achieved various qualifications over the course of her career, including Certificate 3 in Business Administration, Certificate 3 in Frontline Management, as well as a Certificate in Monitoring a Safe Workplace.

More recently she has completed a Certificate 4 in Bookkeeping and Accounting. Rochelle was going to take up plumbing & gas-fitting at one stage and completed the first 18 months of a four year apprenticeship, before deciding that business administration was more her thing.

Rochelle’s key responsibility is Job Scheduling and ensuring that our Service Teams are well organised and arrive on time and that Kalamunda Plumbing continues to provide an Exceptional Customer Experience. She also has responsibility for HR and payroll administration.

“Your Call Centre Staff were very helpful…..” Robert of Bedfordale.  “I found your Call Centre staff to be very polite and helpful…..” Roy B of Kalamunda.  “I was very impressed by the service provided by Kalamunda Plumbing, from the helpful advice given on the phone from the front office, to Chris the plumber….” Mark B of Kalamunda. 

Kalamunda-Plumbing-Logo

 

Head Office & Warehouse Address: 13 Godfrey Street, Walliston 6076

Office Hours: 7.30am – 4.30pm Monday – Friday

 

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Testimonials What our
Customers Say

Excellent4.9★★★★★ Based on 573 reviews from review us onLloyd Hatfield ★★★★★ The guys were very helpful in explaining the job and I believe that it was performed to a ver high standard.Response from the ownerHi Lloyd, Thankyou for your kind words. I'm glad that our team was able to help and that we are keeping up with our own high standards. Ben Baker ★★★★★ Absolute great experience. Had my hot water system die on my Wednesday night. I got a phone call the next morning from Cam and he sorted everything out no issue. Clayton came out bang on time and did the quote told me everything i needed to know great guy. Barry and Chase did the installation of the hot water system. Workmanship and customer service is top notch. Would highly recommendRaymond Anderson ★★★★★ I have used them a few times now, always courteous, timely and professional.I have no hesitation in recommending them.Mac Jones ★★★★★ Fast response , cheap and very helpful so glad i chose Kalamunda plumbing. Definitely recommend these guysJoe JayGee ★★★★★ Adam was fantastic, honest price and very efficient.Thanks KP teamKevin Rigg ★★★★★ Jamie and his helper did a great job. All sorted and cleaned up. We are very pleased with the new water heater.Patricia Lowry ★★★★★ Always easy to deal with. Great staff.Response from the ownerThankyou for the review Patricia. Lovely to hear. Niks Pathak ★★★★★ "Great value for money! Special thank’s for “Jamie” from Kalamunda plumbing. They were upfront about their pricing and provided excellent service. Very happy with the work they did on our hot water system."Response from the ownerThank you for your high praise, Bibek. Glenda Gibbons ★★★★★ Cannot recommend highly enough.Amazing customer service, prompt response, very professional, tidy, knowledgeable tradesmen and well priced.Burst hot water pipe was fixed with ease - thank you kindlyResponse from the ownerThank you for your high praise, Glenda. Jamie is new to the Kalamunda Plumbing team, and we are supper pleased to have him on board. Catherine Morland ★★★★★ Great service and a job well doneResponse from the ownerThank your for your positive feedback, Catherine. Charlotte Gosatti ★★★★★ Would easily recommend.Arrived at agreed time and got the job done, couldn’t be happier.Response from the ownerThank you for your positive feedback, Charlotte. carrie wright ★★★★★ Needed a Hot water system replacement yesterday the team At Kalamunda Plumbing had a new one installed within 24 hours, highly recommend this family business, reliable, professional and extremely prompt customer service, I am very happy with the high standard of the job well done! Rate this business a 5 star.Response from the ownerThank you Carrie for your high praise. Glad that we at Kalamunda Plumbing was able to keep you in hot water, literally. cherie mcmillan ★★★★★ Very professional, friendly and efficient workers. Solved the problem quickly, leaving a very satisfied customer!Response from the ownerThanks Cherie for your positive feedback. Glad that Kalamunda Plumbing was able to solve your issue quickly. Mounty1 ★★★★★ On time, good communication, fixed the problem and more. Thanks ClaytonResponse from the ownerThank you for your positive feedback. Aaron M ★★★★★ We had our hot water system replaced by Kalamunda Plumbing, and the entire experience was outstanding. They managed to complete the job within the same day, which was a huge relief.All of the tradespeople were professional, friendly, and highly skilled. Their workmanship was top quality, and they left everything neat and tidy once the job was done. It’s clear they take pride in their work and genuinely care about their customers.Highly recommend Kalamunda Plumbing.Response from the ownerThank you, Aaron, for such high praise. I am pleased to say that yes, Kalamunda Plumbing does have a unique team behind us. Sevi Matz ★★★★★ First time we used their services and were very impressed with their professionalism and excellent work. Alex was punctual and completed the work on time.We would recommend this business without reservation.Response from the ownerThank you Sevi, for your positive feedback. As a business owner yourself it is well appreciated. parle ★★★★★ Thank you Vicki for arranging a quick response (blocked plumbing).Plumber to be here between 15.00 - 17.00 - arrived soon after 15.00. Fantastic.Alex was so professional; excellent communication skills in terms of explaining his investigations and solutions. All clear, area hosed and disinfected. Super job.Response from the ownerThank you, Catherine, for your positive feedback. Alex is a new team member, and fitting well into Kalamunda Plumbing's standards. S e ★★★★★ What a great company to deal with ! Our hot water system died and the team was quick to answer the phone and get someone out to look at it . We had a new system installed that same day . So friendly and easy to deal with no complications and easy to pay . Really wonderful would happily use again and recommend. Thank you so much!Response from the ownerThank you for your positive feedback. So please that Kalamunda Plumbing was able to get you into hot water straight away. Michael Connor (Mike) ★★★★★ Very happy with the system & workmanship. Promp installation & excellent service. Thank youResponse from the ownerThank you for your positive feedback, Mike. Franc Procp ★★★★★ Excellent service, very knowledgeable.Response from the ownerThank you Franc for your positive feedback. John Harris ★★★★★ Thanks to Rachael $Jamie.Excellent first class service, and we really appreciated the prompt service to enable our other contractors to get on with the job.after inadvertently drilling into a pipe.Response from the ownerThank you for your positive feedback, John. Glad that Kalamunda Plumbing was able to come fix the pipe quickly for you. js_loader