Our Team

A Family Tradition of Service Excellence Since 1954.

MAX JONES

CEO & Co-Owner

Cartoon Max Answering PhoneMax Jones is CEO and co-owner of Kalamunda Plumbing, a family run business, now including its third generation, and which continues to offer a long-held family Tradition of delivering Service Excellence.

Max brings a considerable sense of family heritage and pride to his Company Leadership position. He is a loyal, conscientious, and hard working individual who has a reputation for an ethical and high quality work standard, and a “never-say-die” attitude towards the inevitable setbacks experienced in life and in business.

Over the years, Max has earned numerous professional qualifications, including the following:

  • Licensed Plumbing Contractor
  • Licensed Gasfitter & Service Technician
  • Accredited Waterwise Plumber
  • Alinta Gas Networks Listed Gasfitter
  • Certified for Domestic Grey Water Recycling
  • Certified for Environmental Sustainability
  • Accredited Solahart Installer & Technician
  • Accredited Rheem Team Hot Water Specialist
  • Accredited Bosch Hot Water Specialists

Max is passionate about his home town and the Hills, the iconic business he inherited, the plumbing industry in general, and apprenticeship training in particular. Many will recognise the caricature above, as it has been used extensively in Company advertising since 1993, and many customers comment that Max looks just like it.

In 2013 Max was recognised as Business Person of the Year by the Kalamunda Chamber of Commerce and in 2017 was appointed to the Board of Directors of the Master Plumbers Association of WA.

CHRIS JONES

Operations Manager

Chris JonesChris Jones is Operations Manager and a third generation family member of Kalamunda Plumbing.

Chris completed his plumbing apprenticeship in 2010 and has since achieved Certificate 3 in Frontline Management and a Certificate in Monitoring a Safe Workplace. He also has achieved a Certificate 4 in Training that has, in the past, enabled him to work part-time as a TAFE College instructor.

Chris achieved the all important Plumbing Contractor’s Licence early in his career, as well a Restricted Electrical Workers Licence. He also has Certifications in Enviro West Sustainability in Plumbing, and Backflow Prevention.

He also holds various High Risk Work Licenses, including Working Safely at Heights, Safe Operation of a High Pressure Jetter, as well as Asbestos Handling and Disposal.

Chris is responsible for ensuring that our Customer Service and Installation Teams work safely, and comply with all Industry Standards & Codes, and that customers receive the best in Service Excellence by also working closely with our Call Centre Team.

“Thanks to Chris and the boys for quoting and installing our solar hot water system and removing our old unit in the same day. From the moment Chris arrived for the quote, we were more than impressed by his professional approach covering alternative systems and giving us what we needed.

Thanks again to Chris and the lads, and we highly recommend Kalamunda Plumbing”.

 Paul, Sarah & Family of Lesmurdie

Rochelle Jones

Customer Service Manager

Rochelle JonesRochelle Feehan (Jones) is our Customer Service Manager and another third generation family member of Kalamunda Plumbing.

Rochelle has achieved various qualifications over the course of her career, including Certificate 3 in Business Administration, Certificate 3 in Frontline Management, as well as a Certificate in Monitoring a Safe Workplace.

More recently she has completed a Certificate 4 in Bookkeeping and Accounting. Rochelle was going to take up plumbing & gas-fitting at one stage and completed the first 18 months of a four year apprenticeship, before deciding that business administration was more her thing.

Rochelle’s key responsibility is Job Scheduling and ensuring that our Service Teams are well organised and arrive on time and that Kalamunda Plumbing continues to provide an Exceptional Customer Experience. She also has responsibility for HR and payroll administration.

“Your Call Centre Staff were very helpful…..” Robert of Bedfordale.  “I found your Call Centre staff to be very polite and helpful…..” Roy B of Kalamunda.  “I was very impressed by the service provided by Kalamunda Plumbing, from the helpful advice given on the phone from the front office, to Chris the plumber….” Mark B of Kalamunda. 

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Seen our showroom yet? Visit us at Shop 5B Kalamunda Glades, 121-123 Canning Road Kalamunda 6076

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Testimonials What our
Customers Say

Excellent4.9★★★★★ Based on 294 reviews from review us onRudy Reyes ★★★★★ Good old fashioned customer service, so hard to come by these days. Would highly recommend Kalamunda Plumbing!! They have promptly assisted on multiple occasions, very professional each time and explained the process beforehand.Sam Smith ★★★★★ Fantastic service today for an unusually blocked toilet due to tree roots making their way from our fence line 20m away and infiltrating our bathroom toilet pipes and solidly blocking them with roots therefore not enabling our toilet to flush! We had to unscrew decking and a camera was used to show us the blockage. The job took the plumber quite some time and we give the plumber a huge 10/10 for fantastic service. And a very reasonable innovative of $500. Thank you :)Thomas Keller ★★★★★ Hot water had low pressure, sorted it out very quickly. Will use again.Kay and Gordon Aram ★★★★★ Toilet malfunction sorted out quickly and efficiently by Tim and David and helpful advice given on future repairs/upgrades to both en suite and main bathroom. Very happy with the prompt and friendly service.Leah Milne ★★★★★ Great service, thank you.Michael Harding ★★★★★ Wonderfully professional service in every way, with full information, punctuality, friendliness and care. I could not recommend this company too highly.Paul White. ★★★★★ Very impressed with their work.Friendly and good to get along with.Arrived on time, did a great job and left it neat and tidy.Highly recommended.Janice Gunton ★★★★★ Another successful job completed by Tim and David. Kalamunda Plumbing provide excellent service and I certainly recommend them to anyone looking to support local businesses. Thanks again Tim and David.Response from the ownerHi Janice, we're glad that we were able to help you once again! I'll pass on your kind words to Barry and Ethyn. Greg Weare ★★★★★ I can't fault Kalamunda Plumbing Plus..they're punctual, professional, polite and friendly. The work was completed in good time and the quality of their workmanship is excellent (thanks Jake)...and all for an amazing price. If I could give them more than 5 stars I would !! I would use them again without hesitation and highly recommend them. Thank you all from a very happy customer.Duncan Blandford ★★★★★ Always a good experience dealing with the Kalamunda plumbing teams. Whoever comes out, they are always professional, friendly, and good at their job. Great companySusan Edwards ★★★★★ Excellent service. Diligent arrival times from Cameron and replacement free of charge.Thank you.Linda Wade ★★★★★ Can thoroughly recommend Kalamunda Plumbing.Called Tuesday and Cam was out Wednesday to check solar hot water system. Provided a quote for replacement straight away. New hot water system installed Thursday.Fast and quick service. No fuss no stress.Jeremy Holton ★★★★★ The truck was held up due to other jobs which had turned out to be more complicated, so it was late afternoon before they arrived and I was worried they might not finish the job.Luckily unblocking a jam in our septic system turned out not to be difficult and the guys were very competent and cleared it in about 20 minutes.I paid $240 by credit card on the spot and received a receipt by email with some recommendations for companies to pump the system out.The company was very efficient and did a good job. For the amount of time it took it was a high charge but I guess reasonable for an emergency call-out and being able to use the toilet is a fairly essential aspect of life.Kevin Bishop ★★★★★ I was in Hollywood hospital when Anthony of Kalamunda Plumbing came. But my wife was at home and she told me that Anthony was very professional and reassuring. When we detected we had a hot water leak problem on Easter Monday evening, we had two sleepness nights awaiting the arrival of the plumber. We feared the worst, dismantling of a bathroom perhaps or breaking through a wall!! But when Anthony arrived and after my wife had described what she had heard in terms of water leaking, he was very reassuring to her and guessed correctly the reason for the leak and with the aid of detection equipment, he located the source of the problem. He repaired the ruptured pipe and restored brick paving under which the faulty pipe was located.Such a relief and so many thanks Anthony and Kalamunda Plumbing.Well done Kalamunda Plumbing.Response from the ownerHi Kevin, thanks for your feedback! I'm glad to hear the boys are offering their expert advice when needed. I will definitely pass on your kind words to Tim (and Clayton)! Liam Pully ★★★★☆ I replaced my old rooftop solar with a 250L heat pump supplied and installed by Kalamunda Plumbing. The job was done very well from the initial contact with the office, through to the options of water heating and finance until the installation by the team followed by certification/warranty. They are a professional company and I would highly recommend them for hot water systems.claire Carter ★★★★★ Clayton came out and listened to what we wanted, he offered suggestions. The boys came out the next day and fitted our new hot water system. Everyone was so polite and friendly from office staff to installers. Also left the area clean and tidy. Highly recommend kalamunda plumbing.Robert Dunne ★★★★★ Great and prompt serviceMike Ross ★★★★★ I wanted to support a local business and Kalamunda Plumbing have been around for a long time. Within two (2) days my faulty solar hot water system was swapped out with a new one that works perfectly. Thanks to the team at KP from the office to the site. Great communication and service.Allan Rodrigues ★★★★★ A great local business. Very professional and prompt service. Good communication and pleasant to deal with.J. C. ★★★★★ Kalamunda plumbing plus are a great service. Have used them twice now and very happy with them. They are prompt, efficient and very helpful 😀Stephen Zorbas ★★★★★ Although the problem had resolved itself upon arrival of the two plumbers they clearly explained what they had done and were very professional and polite.Response from the ownerWe appreciate your feedback, Stephen. I'm glad to hear the boys were professional and polite. Katie Hickey ★★★★★ Excellent prompt service and installation of a new hot water unit. Neat and tidy work and polite staff.Phil Metschukat ★★★★★ Very good customer service. Excellent workCraig Colley ★★★★★ Responsive. Clear info on how works would be billed. Very satisfied.js_loader