Company History

A Family Tradition of Service Excellence Since 1954.

COMPANY HISTORY

A Family Tradition of Service Excellence Since 1954

 Our family plumbing business was established by Wally and Norah Jones in 1954 when piped scheme-water was initially laid throughout Perth’s hills. Our first plumbing service vehicle was an old baker’s van purchased from Kalamunda Bakery and the initial focus was on converting the homes of Hills residents from outdoor “thunder box toilets” to indoor flushing toilets.

company historyOver the next 20 years or so, Wally and Norah went on to develop one of the largest contracting businesses in Perth’s eastern suburbs that included not only plumbing and drainage, but also site works, equipment hire, delivery of propane gas bottles (LPG), and a hardware store.

Their clientele grew to not only include most of the residents and businesses throughout Perth’s hills and eastern suburbs, but also various state and local government departments, in addition to many of Perth’s major builders and plumbing contractors.  At one stage they employed over 50 staff, second only in number to the Shire of Kalamunda.

Back then approval of residential service and large projects was less formal and mainly agreed by way of a word and a hand shake. But trust wasn’t just implied, it was what reputations were built on.

In 1966, Wally and Norah’s son Max joined the workforce as an apprentice plumber with the Public Works Department, working mostly on schools and other non residential government sites.

He transferred to the family plumbing business towards the end of his apprenticeship and was made business partner at the age of 25.

When Wally retired in 1986, Max stepped up, and together with his wife Sylvia they took over full ownership of the family business.

kp family picIn the early 1990’s Max and Sylvia recognised the need for a service provider specialising in the sale, service, and installation of hot water systems throughout the Kalamunda and Hills regions.

That decision resulted in several key appointments by leading hot water system manufacturers, starting with Solahart and followed by Rheem, Rinnai, and Solar Edwards; appointments that established Kalamunda Plumbing as one of Western Australia’s most trusted and experienced solar hot water specialists.

Finally in 2015, Kalamunda Plumbing was appointed by Energie Group Australia as one of a select group of Dealer-Distributors of their range of Envirosun Solar Water Heaters and Enviroheat Heat Pumps.

With the opening of Kalamunda Plumbing’s showroom at Kalamunda Glades Shopping Centre in 2021, they have also been appointed to distribute Energie Group’s assortment of Air Conditioners and Solar PV Energy Panel systems.

As a result of Max and Sylvia’s leadership and perseverance over the past 36 years or so, Kalamunda Plumbing has evolved into one of the most highly awarded and respected service providers in Perth's Hills and Eastern Suburbs, employing around 14 Team Members and engaging numerous subcontractors.

These days, Kalamunda Plumbing is heading into its third generation, with Wally and Norah’s grandson Chris filling the role of Operations Manager and Licence Holder, and granddaughter Rochelle filling the position of Customer Service Manager.

Kalamunda Plumbing’s range of services has evolved since 1954, to these days include plumbing, drainage, water heaters, gas-fitting, leak detection, water filtration, water softeners, air conditioning, and solar PV energy panels.

The team at Kalamunda Plumbing is proud of its Tradition of Service Excellence started by Wally and Norah all those years ago, and our company goal is to make sure that their tradition of 100% customer satisfaction lives on today through our dedication and commitment to building long-lasting relationships with our customers by providing 100% satisfaction… guaranteed.

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Seen our showroom yet? Visit us at Shop 5B Kalamunda Glades, 121-123 Canning Road Kalamunda 6076

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Testimonials What our
Customers Say

Excellent4.9 Based on 320 reviews from review us onChris Williams ★★★★★ Professional and reliable,Anthony was here at 7am as booked and explained everything to me,would definitely recommend !T White ★★★★★ Professional and rapidResponse from the ownerThankyou for the positive feedback. Kay and Gordon Aram ★★★★★ Two new toilets installed and all our taps serviced over the past week. We're very, very happy with the work and the results, especially as we have very old, irreplaceable tiles and not one was damaged. Top marks and thanks to Tim and his offsider.Response from the ownerThankyou for the positive review. Glad we could help. Meri Robinson ★★★★★ I would highly recommend Kalamunda Plumbing they always do an excellent job,. The team have always been courteous, on time and ensure the area is kept clean once completed. We have used their services for many years and they have always given outstanding workmanship and a big thank you the girls who organises and communicates with each booking . Well done and thank to you all, we are very pleased, much appreciated.Response from the ownerHi Meri, Thankyou for you kind words. Our team are always ready to help you when you need us. Robin Preston ★★★★★ Great service. Attention to detail is second to none. I would recommend them to anyone.Response from the ownerThankyou Robin for the positive feedback. We are glad that we could solve the issues for you. V Wood ★★★★★ Thank you very much for prompt response and installation of the hot water system. Boys were amazing and professional. Right from the start of the quotation and options to the job carried out and completed on the same day. We are so happy and will be using your company in the future. Thank you again and job well done 👏Response from the ownerThankyou so much for the lovely review. We pride ourselves on giving the best customer service experience possible. We hope you enjoy your new hot water. Suzanne Walson ★★★★★ We have used Kalamunda Plumbing Plus three times in the past two months since purchasing a new home. Every single time they have been prompt, friendly and done a great job. We will happily use them again and would recommend to anyone needing their services.Response from the ownerThankyou so much for the amazing review Suzanne! We look forward to working for you in the future with any of your plumbing needs. Nett 190 ★★★★★ Prompt service & arrived on time. Reception staff friendly & helpful. Local business.Response from the ownerThankyou for the positive review. It's nice to hear hat about our staff. max maller ★★★★★ Very positive experience… serviceman was professional, friendly and helpful.Response from the ownerThank you for your positive feedback, Max! We're thrilled to hear that you had a great experience with our serviceman. John Relf ★★★★★ I've used Kalamunda Plumbing for many years. They always given me great service. I found the staff friendly and courteous.Very happy with the service.Response from the ownerHi John, thanks for your feedback! We appreciate your continual support of Kalamunda Plumbing, and look forward to assisting you in the future. Ilona Auld ★★★★★ These guys go out of their way to help you out, and always with a smile. Thank you Kalamunda Plumbing Plus. So happy to have hot showers and no more cold ones!!Response from the ownerThankyou Ilona for your amazing review. We are glad to be able to provide you with a great service. Enjoy your hot showers. john millard ★★★★★ Tim was friendly and was very tidy. He’s an asset to your company.Response from the ownerThankyou John for the great review. Tim will be glad to hear the response. Greg Carson ★★★★★ Prompt service problem fixedResponse from the ownerThankyou Greg for the positive review. Peter Fyfe ★★★★★ Fast and efficient service - had our hot water going same day and replaced within 2Response from the ownerThankyou Peter for your positive review. We are glad you have your hot water again. Lily Sebestin ★★★★★ Staff are pleasant & helpful. Good experience dealing with them. Thank you Barry, Trent, Vicki & Rochelle.Response from the ownerThankyou Lily for the good review. We strive to provide good customer service. Francesca Mazzotti ★★★★★ Kalamunda Plumbing came highly recommended, and I can now see why. We have a fantastic electrician, and we won’t let anyone else touch our electrics. We were looking for the same in a plumber. Happy to say we have now found that same degree of skill, quality and service in Kalamunda Plumbing.Response from the ownerThankyou for the great review Francesca. Good customer service is what we aim to achieve. Jo Venter ★★★★★ We were so impressed with the service we received. The appointment was booked in promptly, job assessed and a solution given on the spot. The boys then kindly returned after their last job to complete ours late on a Friday afternoon. We were given excellent advice and the work was charged at a fair price. Thank you Kalamunda Plumbing!Response from the ownerThankyou Jo for the good review. Happy to provide you excellent service. Cash4Goods Second hand dealers ★★★★★ I don’t bother calling anyone else my favourite plumbing business. The Plumbers are a great bunch of guys, the office staff are friendly & very helpful. Making a booking is easy. Pricing is reasonable.Response from the ownerThankyou for the positive review. All of our staff strive to provide the best possible service. Joe F ★★★★★ Exceptional service and quality of installation of new heat pump hot water system. Thank you to Clayton and Team.Response from the ownerThankyou Joe for the great review. Our pleasure to provide quality service. Kameliya Marinkova ★★★★★ Very prompt and professional. Reasonably priced too. Recommend 100%!Response from the ownerThankyou Kameliya for the lovey review. Happy to help. Penny Hyslop ★★★★★ Always good to deal with.Prompt and resonable ratesResponse from the ownerThankyou for the review Penny. Glad we could help. Mark Watson ★★★★★ The plumber was very thorough and completed the job in good time.Response from the ownerThankyou Mark for the positive review. Glad we could sort it out for you. Beth Jackson ★★★★★ Great staff you can rely on.im 100 percent happy with the service thank youResponse from the ownerThanks for your positive feedback! We appreciate it. Martin Del Pena ★★★★★ Your staff are very professional in dealing with customer, and doing their job. They know exactly the protocols in handling theproblem. Specifically telling me to contact our body corporate, because it falls under common facilities, and therefore not myresponsibility. I’m so glad & thankful. More powerResponse from the ownerThankyou for the review Martin. Glad we could help. js_loader