Our Guarantees

We believe in our services and products. So much so, that we are comfortable to offer above standard guarantees to our valued customers.

GUARANTEES

Our Guarantees

Judge a Company By Its Actions – and By Its Guarantees

Would you buy a $1,000 HD TV without a warranty? Of course not. What if it were only $400, or even less? Sorry, but we have yet to meet a customer or friend who has purchased a home electronics product without some type of written warranty.

So why should plumbing be any different? It shouldn’t be. And with Kalamunda Plumbing, it’s not.

  • We will complete every job to your 100% satisfaction.
  • A 6-year Workmanship Guarantee…for your absolute peace of mind in a job well done.
  • We schedule service calls at your convenience, to the best of our ability.
  • We treat your home as if it were our own. Which means we protect the work areas and your floors, and thoroughly clean up after ourselves once the job is complete.
  • At Kalamunda Plumbing, training and development are ongoing and mandatory for every member of our staff.
  • Each employee is background-checked before employment is offered and all have Police Clearances and are Police Integrity Checked.
  • They arrive at your home in clean company uniforms and well-stocked, well-maintained trucks. However, if we don’t have the part needed, we don’t charge you for the time to go and pick it up! We take pride not just in our work, but our professional attitude and appearance attitude as well.

Let’s not call this last point a “guarantee”, but rather a bit of added value. Because one more thing that describes and defines Kalamunda Plumbing is our passion to exceed your expectations. It’s something we don’t need to put in writing. It’s simply part of who and what we are.

Drain Clearing: Our 3-Month Satisfaction Guarantee

Kalamunda Plumbing guarantees your 100% satisfaction for 3 months following any drain or sewer clearing job we complete on your behalf. If during that time, your drain blocks-up again, we’ll return to your home and reinstate the flow to the affected drain or toilet, free of charge. If you’re still not completely satisfied, we’ll refund 100% of your drain clearing fee.

What Our Guarantee Does Not Include

Only two things can void our service guarantee:

  • Your drain blocks-up again due to system abuse, such as an excessive use of toilet paper, or flushing an improper object (like grease or fat, toys, paper towels, nappies  or sanitary products) down the drain or toilet after service was provided.
  • Pipe failure, such as a cracked, broken or collapsed pipe that was brought to your attention on a previous call but still hasn’t been repaired, or a pipe failure that resulted after service was provided.

Otherwise, we stand squarely behind our 100% satisfaction guarantee.

That’s the Kalamunda Plumbing way.

RootX Treatment: Our 12-Month Guarantee

Kalamunda Plumbing guarantees that if any residential sewer line they have treated with RootX root inhibiter chemical blocks-up, chokes, or backs-up due to live root regrowth within 12 months of treatment, they will clear the blockage and reinstate the flow to the affected drain free of charge (RootX treatment invoice must have previously been paid in full).

The Kalamunda Plumbing Guarantee only applies to blockages caused by live root regrowth. The Kalamunda Plumbing Guarantee does not apply to blockages, stoppages, or chokes caused by grease or fats, other foreign matter (including sanitary products, or excessive use of toilet paper), broken, flat, collapsed, or deformed drain pipes, or blockages not included in the originally treated section of drain pipe, septic system problems, or Water Corp sewer main stoppages.

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Seen our showroom yet? Visit us at Shop 5B Kalamunda Glades, 121-123 Canning Road Kalamunda 6076

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Testimonials What our
Customers Say

I have given Kalamunda plumbing 5 stars but only because I couldn’t give them 6!Kalamunda Plumbing we’re absolutely fantastic! I had a burst pipe somewhere on my property (3000 sqm) leaking at 1L per second. I tried 4 different plumbing companies before coming across Kalamunda plumbing. The first company made me wait two days and then forgot my booking, the next one couldn’t help me for over a week and the last quoted me $1200 for the job and still had to wait three days. I called Kalamunda plumbing and they arrived the very next day. Anthony found the burst pipe within 20 minutes to the exact location, dug down and repaired the leak. The whole job only took 2 hours and was 1/3 of the price I was quoted.They were professional, helpful and friendly. I will now be a customer for life. I have shared my experience with all that I know in my area.I cannot recommend them highly enough. Thank you for everything! When the need arises I will be back!
Darian Corazza
Top work . Friendly . Good work , tidyThe dream
david Stephens
Great professional service. Will definitely use them again.
Karen Bertoncini
Great staff that pride themselves on quality work and exceptional service.
Barry Feehan
Needed a gas bayonet relocated and a new basin plumbed in the bathroom. The guys were quick to quote and did a fantastic job. Really easy to work with and good price as well.
Tania Belletty
Excellent service & fair price
Tony James
Job done on time on budget and great advice from a good tradesman's
craig mccullough
We had a large amount of water bubbling up between the pavers down the side of our house. After a quick call around and a few dead ends I got hold of Kalamunda plumbing. They were able to have someone around quickly, dig down and repair the broken water line. Saving me a fortune in wasted water. Highly recommend and definitely will be using for any future plumbing work.
davidjohncook
Trent and Barry from Kalamunda Plumbing did an excellent job. As well as fixing the problem in a timely manner, they gave me some good advice on a number of other potential plumbing issues
Roger Barnett
One thing that I really appreciate is a tradesman that arrives when they say they will, especially when you have taken time off work to have your hot water system replaced.Kalamunda Plumbing were on time and I can't believe how quickly the work was done, and at a reasonable price considering that they did an urgent repair for me. Everything was back to normal again so quickly, mess cleaned up and they adjusted the water temperature so that it was not hot enough to scold me.Well done to everyone involved at Kalamunda Plumbing, greatly appreciated.Regards Russell
russ chambers
Kalamunda plumbing’s response was prompted and professional with the staff rolling up on time. The plumber was fully briefed of the tasks on arrival which were completed timely and professionally. The works areas were left clean and tidy. We can highly recommend them to anyone needing good quality plumbing services
John Van Vliet
Friendly and prompt service. They had the issue fixed in next to no time! Will definitely be recommending Kalamunda Plumbing to my friends and family
Erinn Stewart
Excellent service friendly technician good job unblocking and inspection of my sewer. Fair prices these guys have the right equipment to get the job done right.
Mark Kennedy
Very good service. Prompt response time
Tara A

Get a Quote or Book a Service

Kalamunda Plumbing is a team of professional local plumbers, servicing Perth’s eastern suburbs with a proud history of award-winning customer service since 1954. Get in touch to discuss your solar, plumbing & aircon needs, or visit our Kalamunda Showroom to speak to our friendly team today!