Why You Might Have No Hot Water

What happens in your home if and when you run out of hot water? Do you ignore it, wait a while and, if and when it turns hot again, assume everything’s okay?

Or, at the other extreme, is your first impulse to shout: “Honey, can you PLEASE call the plumber – NOW?!”

Both responses are quite common. What’s far less common is doing a little troubleshooting of your own. Most people choose otherwise, feeling they don’t really have the time or requisite skill to form a reliable conclusion.

The more ambitious among Western Australian home owners? Well, you do what you’re doing right now. First, you neither panic nor look the other way. Instead, you realize something is wrong, that your water heater doesn’t usually run out of hot water with normal usage. So you head to the internet, and find some information that could save you an unnecessary repair bill or, at the very least, help make you a more informed shopper.

So, without further ado, if your water heater isn’t producing up to par, here’s a step-by-step checklist for you to run through before you call for professional assistance; if, that is, you need to call at all.

Does the water heater have electrical power?

To find out, make sure the isolating switch on your switchboard is in the “on” position. Also look to see if the power cord is plugged in.

Do you need to change your timer setting?

If you have an electric water with a time, perhaps not enough time has been allowed for the water to reheat itself.

Are you using more hot water than you think?

It’s possible that your hot water usage has surpassed the capacity of your storage tank. When children reach a certain age, for example, suddenly there are more showers, more laundry, and more dishes to be washed, and you don’t really feel the effects until you suddenly start running out at the least opportune times. The answer? It’s at least worth trying to conserve hot water before you replace your system for one with greater capacity. And you can do so by taking shorter showers, shaving with the water turned off, install a water saving shower-head, and more.

Check your temperature pressure relief valve

Water heaters, under normal conditions, release small amounts of water via temperature pressure relief valves. More than a bucket full in 24 hours is too much, and that’s something you can easily measure.

Check the pilot flame?

If you have a gas water heater, remove the front access panel and check that a pilot flame is present. If the pilot flame is not burning, try relighting it. If that doesn’t work, the pilot flame assembly itself can be defective, or perhaps your unit isn’t getting the gas it needs.

If your self-help steps don’t achieve the desired end result, well, that’s what we’re here for: Kalamunda Hot Water. We can troubleshoot and repair all makes and models of water heaters: gas, electric, instantaneous, heat pump, and solar. Call us today for prompt and reliable service.

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Testimonials What our
Customers Say

Excellent4.9 Based on 296 reviews from review us onKen Swith (Ken) ★★★★★ Always do a awesome job and very quick to respond best in perthDerek Smith ★★★★★ The boys turned up on time & had the problem found & sorted out quickly , great friendly service 🙂Rudy Reyes ★★★★★ Good old fashioned customer service, so hard to come by these days. Would highly recommend Kalamunda Plumbing!! They have promptly assisted on multiple occasions, very professional each time and explained the process beforehand.Sam Smith ★★★★★ Fantastic service today for an unusually blocked toilet due to tree roots making their way from our fence line 20m away and infiltrating our bathroom toilet pipes and solidly blocking them with roots therefore not enabling our toilet to flush! We had to unscrew decking and a camera was used to show us the blockage. The job took the plumber quite some time and we give the plumber a huge 10/10 for fantastic service. And a very reasonable innovative of $500. Thank you :)Thomas Keller ★★★★★ Hot water had low pressure, sorted it out very quickly. Will use again.Kay and Gordon Aram ★★★★★ Toilet malfunction sorted out quickly and efficiently by Tim and David and helpful advice given on future repairs/upgrades to both en suite and main bathroom. Very happy with the prompt and friendly service.Leah Milne ★★★★★ Great service, thank you.Michael Harding ★★★★★ Wonderfully professional service in every way, with full information, punctuality, friendliness and care. I could not recommend this company too highly.Paul White. ★★★★★ Very impressed with their work.Friendly and good to get along with.Arrived on time, did a great job and left it neat and tidy.Highly recommended.Janice Gunton ★★★★★ Another successful job completed by Tim and David. Kalamunda Plumbing provide excellent service and I certainly recommend them to anyone looking to support local businesses. Thanks again Tim and David.Response from the ownerHi Janice, we're glad that we were able to help you once again! I'll pass on your kind words to Barry and Ethyn. Greg Weare ★★★★★ I can't fault Kalamunda Plumbing Plus..they're punctual, professional, polite and friendly. The work was completed in good time and the quality of their workmanship is excellent (thanks Jake)...and all for an amazing price. If I could give them more than 5 stars I would !! I would use them again without hesitation and highly recommend them. Thank you all from a very happy customer.Duncan Blandford ★★★★★ Always a good experience dealing with the Kalamunda plumbing teams. Whoever comes out, they are always professional, friendly, and good at their job. Great companySusan Edwards ★★★★★ Excellent service. Diligent arrival times from Cameron and replacement free of charge.Thank you.Linda Wade ★★★★★ Can thoroughly recommend Kalamunda Plumbing.Called Tuesday and Cam was out Wednesday to check solar hot water system. Provided a quote for replacement straight away. New hot water system installed Thursday.Fast and quick service. No fuss no stress.Jeremy Holton ★★★★★ The truck was held up due to other jobs which had turned out to be more complicated, so it was late afternoon before they arrived and I was worried they might not finish the job.Luckily unblocking a jam in our septic system turned out not to be difficult and the guys were very competent and cleared it in about 20 minutes.I paid $240 by credit card on the spot and received a receipt by email with some recommendations for companies to pump the system out.The company was very efficient and did a good job. For the amount of time it took it was a high charge but I guess reasonable for an emergency call-out and being able to use the toilet is a fairly essential aspect of life.Kevin Bishop ★★★★★ I was in Hollywood hospital when Anthony of Kalamunda Plumbing came. But my wife was at home and she told me that Anthony was very professional and reassuring. When we detected we had a hot water leak problem on Easter Monday evening, we had two sleepness nights awaiting the arrival of the plumber. We feared the worst, dismantling of a bathroom perhaps or breaking through a wall!! But when Anthony arrived and after my wife had described what she had heard in terms of water leaking, he was very reassuring to her and guessed correctly the reason for the leak and with the aid of detection equipment, he located the source of the problem. He repaired the ruptured pipe and restored brick paving under which the faulty pipe was located.Such a relief and so many thanks Anthony and Kalamunda Plumbing.Well done Kalamunda Plumbing.Response from the ownerHi Kevin, thanks for your feedback! I'm glad to hear the boys are offering their expert advice when needed. I will definitely pass on your kind words to Tim (and Clayton)! Liam Pully ★★★★☆ I replaced my old rooftop solar with a 250L heat pump supplied and installed by Kalamunda Plumbing. The job was done very well from the initial contact with the office, through to the options of water heating and finance until the installation by the team followed by certification/warranty. They are a professional company and I would highly recommend them for hot water systems.claire Carter ★★★★★ Clayton came out and listened to what we wanted, he offered suggestions. The boys came out the next day and fitted our new hot water system. Everyone was so polite and friendly from office staff to installers. Also left the area clean and tidy. Highly recommend kalamunda plumbing.Robert Dunne ★★★★★ Great and prompt serviceMike Ross ★★★★★ I wanted to support a local business and Kalamunda Plumbing have been around for a long time. Within two (2) days my faulty solar hot water system was swapped out with a new one that works perfectly. Thanks to the team at KP from the office to the site. Great communication and service.Allan Rodrigues ★★★★★ A great local business. Very professional and prompt service. Good communication and pleasant to deal with.J. C. ★★★★★ Kalamunda plumbing plus are a great service. Have used them twice now and very happy with them. They are prompt, efficient and very helpful 😀Stephen Zorbas ★★★★★ Although the problem had resolved itself upon arrival of the two plumbers they clearly explained what they had done and were very professional and polite.Response from the ownerWe appreciate your feedback, Stephen. I'm glad to hear the boys were professional and polite. Katie Hickey ★★★★★ Excellent prompt service and installation of a new hot water unit. Neat and tidy work and polite staff.js_loader

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Kalamunda Plumbing is a team of professional local plumbers, servicing Perth's Hills and Eastern Suburbs with a proud tradition of Service Excellence since 1954. Get in touch to discuss your hot water, plumbing, drainage and evaporative cooler needs, or visit our Showroom at Kalamunda Glades Shopping Centre to speak to our friendly team today!