Our Team

A Family Tradition of Service Excellence Since 1954.

MAX JONES

CEO & Co-Owner

Max Jones is CEO and co-owner of Kalamunda Plumbing, a family run business, now including its third generation, and which continues to offer a long-held family Tradition of delivering Service Excellence.

Max brings a considerable sense of family heritage and pride to his Company Leadership position. He is a loyal, conscientious, and hard working individual who has a reputation for an ethical and high quality work standard, and a “never-say-die” attitude towards the inevitable setbacks experienced in life and in business.

Over the years, Max has earned numerous professional qualifications, including the following:

  • Licensed Plumbing Contractor
  • Licensed Gasfitter & Service Technician
  • Accredited Waterwise Plumber
  • Alinta Gas Networks Listed Gasfitter
  • Certified for Domestic Grey Water Recycling
  • Certified for Environmental Sustainability
  • Accredited Solahart Installer & Technician
  • Accredited Rheem Team Hot Water Specialist
  • Accredited Bosch Hot Water Specialists

Max is passionate about his hometown of Kalamunda and the Hills, the iconic business he inherited, the plumbing industry in general, and apprenticeship training in particular.

In 2013, Max was recognized as Business Person of the Year by the Kalamunda Chamber of Commerce and in 2016 was appointed to the Board of Directors of the Master Plumbers Association of WA. He retired from the Board of Directors in 2024 to spend more time with his family and to navigate the complicated process of passing on his growing business to the next generation.


CHRIS JONES

Operations Manager

Chris JonesChris Jones is Operations Manager and a third generation family member of Kalamunda Plumbing.

Chris completed his plumbing apprenticeship in 2010 and has since achieved Certificate 3 in Frontline Management and a Certificate in Monitoring a Safe Workplace. He also has achieved a Certificate 4 in Training that has, in the past, enabled him to work part-time as a TAFE College instructor.

Chris achieved the all important Plumbing Contractor’s Licence early in his career, as well a Restricted Electrical Workers Licence. He also has Certifications in Enviro West Sustainability in Plumbing, and Backflow Prevention.

He also holds various High Risk Work Licenses, including Working Safely at Heights, Safe Operation of a High Pressure Jetter, as well as Asbestos Handling and Disposal.

Chris is responsible for ensuring that our Customer Service and Installation Teams work safely, and comply with all Industry Standards & Codes, and that customers receive the best in Service Excellence by also working closely with our Call Centre Team.

“Thanks to Chris and the boys for quoting and installing our solar hot water system and removing our old unit in the same day. From the moment Chris arrived for the quote, we were more than impressed by his professional approach covering alternative systems and giving us what we needed.

Thanks again to Chris and the lads, and we highly recommend Kalamunda Plumbing”.

 Paul, Sarah & Family of Lesmurdie


Rochelle Jones

Customer Service Manager

Rochelle JonesRochelle Feehan (Jones) is our Customer Service Manager and another third generation family member of Kalamunda Plumbing.

Rochelle has achieved various qualifications over the course of her career, including Certificate 3 in Business Administration, Certificate 3 in Frontline Management, as well as a Certificate in Monitoring a Safe Workplace.

More recently she has completed a Certificate 4 in Bookkeeping and Accounting. Rochelle was going to take up plumbing & gas-fitting at one stage and completed the first 18 months of a four year apprenticeship, before deciding that business administration was more her thing.

Rochelle’s key responsibility is Job Scheduling and ensuring that our Service Teams are well organised and arrive on time and that Kalamunda Plumbing continues to provide an Exceptional Customer Experience. She also has responsibility for HR and payroll administration.

“Your Call Centre Staff were very helpful…..” Robert of Bedfordale.  “I found your Call Centre staff to be very polite and helpful…..” Roy B of Kalamunda.  “I was very impressed by the service provided by Kalamunda Plumbing, from the helpful advice given on the phone from the front office, to Chris the plumber….” Mark B of Kalamunda. 

Kalamunda-Plumbing-Logo

 

Head Office & Warehouse Address: 13 Godfrey Street, Walliston 6076

Office Hours: 7.30am – 4.30pm Monday – Friday

 

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Testimonials What our
Customers Say

Excellent4.9 Based on 565 reviews from review us onGlenda Gibbons ★★★★★ Cannot recommend highly enough.Amazing customer service, prompt response, very professional, tidy, knowledgeable tradesmen and well priced.Burst hot water pipe was fixed with ease - thank you kindlyCatherine Morland ★★★★★ Great service and a job well doneCharlotte Gosatti ★★★★★ Would easily recommend.Arrived at agreed time and got the job done, couldn’t be happier.carrie wright ★★★★★ Needed a Hot water system replacement yesterday the team At Kalamunda Plumbing had a new one installed within 24 hours, highly recommend this family business, reliable, professional and extremely prompt customer service, I am very happy with the high standard of the job well done! Rate this business a 5 star.cherie mcmillan ★★★★★ Very professional, friendly and efficient workers. Solved the problem quickly, leaving a very satisfied customer!Mounty1 ★★★★★ On time, good communication, fixed the problem and more. Thanks ClaytonAaron M ★★★★★ We had our hot water system replaced by Kalamunda Plumbing, and the entire experience was outstanding. They managed to complete the job within the same day, which was a huge relief.All of the tradespeople were professional, friendly, and highly skilled. Their workmanship was top quality, and they left everything neat and tidy once the job was done. It’s clear they take pride in their work and genuinely care about their customers.Highly recommend Kalamunda Plumbing.Sevi Matz ★★★★★ First time we used their services and were very impressed with their professionalism and excellent work. Alex was punctual and completed the work on time.We would recommend this business without reservation.parle ★★★★★ Thank you Vicki for arranging a quick response (blocked plumbing).Plumber to be here between 15.00 - 17.00 - arrived soon after 15.00. Fantastic.Alex was so professional; excellent communication skills in terms of explaining his investigations and solutions. All clear, area hosed and disinfected. Super job.S e ★★★★★ What a great company to deal with ! Our hot water system died and the team was quick to answer the phone and get someone out to look at it . We had a new system installed that same day . So friendly and easy to deal with no complications and easy to pay . Really wonderful would happily use again and recommend. Thank you so much!Michael Connor (Mike) ★★★★★ Very happy with the system & workmanship. Promp installation & excellent service. Thank youFranc Procp ★★★★★ Excellent service, very knowledgeable.John Harris ★★★★★ Thanks to Rachael $Jamie.Excellent first class service, and we really appreciated the prompt service to enable our other contractors to get on with the job.after inadvertently drilling into a pipe.Cameron Owens ★★★★★ Got them to do a bit of work at new place as just moved to the hills. Very impressed, super responsive, fairly priced and all the team are friendly and helpful. Highly recommend.Kylie Missjiff ★★★★★ These plumbers are the best very polite on time and smacked the job on its head straight away looked into the source of the problem and sorted it out no problems and haven’t had a problem since well worth the money. Good job.Response from the ownerThank you for your positive feedback, Kylie. Glad to hear that our plumbers at Kalamunda Plumbing tick all the right boxes. Warren Shewan ★★★★★ Prompt response and helpfulResponse from the ownerThank you for your positive feedback, Warren. Frances ★★★★★ Thank you Vicky for answering my S.O.S. re leaking solar roof plumbing and booking a job on same day. Clayton arrived early and was friendly, professional and efficient. Took the time to listen and explain the situation and what needed to be done. Happy with the pricing as well. Cannot say enough good things about Kalamunda Plumbing and how awesome their service, knowledge and professionalism is. Thanks again guys.Response from the ownerThank you, Fances. Clayton has been with Kalamunda Plumbing for an age, and is a super star when it comes to anything hot water. Glad your experience was so positive. Jean ★★★★★ Very easy to deal with. Friendly and prompt.I’m very happy with the service and I hot waterResponse from the ownerThank you for the positive feedback, Jean. Glad the turn around to keep you in hot water went quickly. Heather Philip ★★★★★ Arrived on time, texted prior to arrival, friendly plumber, job done speedily.Response from the ownerThank you for your positive feedback, Heather. Kim Ward ★★★★★ Fantastic service from start to finish , even went the extra mile by bringing a part out from their depot so that the job could be completed same day. Price was good and was kept fully informed by the receptionist as to what time someone would arrive at my home. Thanks so much to Kalamunda plumbing.Response from the ownerThank you, Kim and glad that your first experience with Kalamunda Plumbing and Alex meet all expectations. Kevin Chennell ★★★★★ Kalamunda Plumbing (Adam) quickly replaced our leaking gas water heater with a modern heat pump and even sorted out a temporary water heater for us so we always had hot water. Quick, courteous service and professional advice. Highly recommended.Response from the ownerThank you for your positive feedback, Kevin. Glad that we could keep you in hot water, especially now as the weather is starting to turn. js_loader