Company History

A Family Tradition of Service Excellence Since 1954.

COMPANY HISTORY

A Family Tradition of Service Excellence Since 1954

 Our family plumbing business was established by Wally and Norah Jones in 1954 when piped scheme-water was initially laid throughout Perth’s hills. Our first plumbing service vehicle was an old baker’s van purchased from Kalamunda Bakery and the initial focus was on converting the homes of Hills residents from outdoor “thunder box toilets” to indoor flushing toilets.

company historyOver the next 20 years or so, Wally and Norah went on to develop one of the largest contracting businesses in Perth’s eastern suburbs that included not only plumbing and drainage, but also site works, equipment hire, delivery of propane gas bottles (LPG), and a hardware store.

Their clientele grew to not only include most of the residents and businesses throughout Perth’s hills and eastern suburbs, but also various state and local government departments, in addition to many of Perth’s major builders and plumbing contractors.  At one stage they employed over 50 staff, second only in number to the Shire of Kalamunda.

Back then approval of residential service and large projects was less formal and mainly agreed by way of a word and a hand shake. But trust wasn’t just implied, it was what reputations were built on.

In 1966, Wally and Norah’s son Max joined the workforce as an apprentice plumber with the Public Works Department, working mostly on schools and other non residential government sites.

He transferred to the family plumbing business towards the end of his apprenticeship and was made business partner at the age of 25.

When Wally retired in 1986, Max stepped up, and together with his wife Sylvia they took over full ownership of the family business.

kp family picIn the early 1990’s Max and Sylvia recognised the need for a service provider specialising in the sale, service, and installation of hot water systems throughout the Kalamunda and Hills regions.

That decision resulted in several key appointments by leading hot water system manufacturers, starting with Solahart and followed by Rheem, Rinnai, and Solar Edwards; appointments that established Kalamunda Plumbing as one of Western Australia’s most trusted and experienced solar hot water specialists.

Finally in 2015, Kalamunda Plumbing was appointed by Energie Group Australia as one of a select group of Dealer-Distributors of their range of Envirosun Solar Water Heaters and Enviroheat Heat Pumps.

In 2021, they have also been appointed to distribute Energie Group’s assortment of Air Conditioners and Solar PV Energy Panel systems.

As a result of Max and Sylvia’s leadership and perseverance over the past 36 years or so, Kalamunda Plumbing has evolved into one of the most highly awarded and respected service providers in Perth's Hills and Eastern Suburbs, employing around 14 Team Members and engaging numerous subcontractors.

These days, Kalamunda Plumbing is heading into its third generation, with Wally and Norah’s grandson Chris filling the role of Operations Manager and Licence Holder, and granddaughter Rochelle filling the position of Customer Service Manager.

Kalamunda Plumbing’s range of services has evolved since 1954, to these days include plumbing, drainage, water heaters, gas-fitting, leak detection, water filtration, water softeners, air conditioning, and solar PV energy panels.

The team at Kalamunda Plumbing is proud of its Tradition of Service Excellence started by Wally and Norah all those years ago, and our company goal is to make sure that their tradition of 100% customer satisfaction lives on today through our dedication and commitment to building long-lasting relationships with our customers by providing 100% satisfaction… guaranteed.

Kalamunda-Plumbing-Logo

 

Head Office & Warehouse Address: 13 Godfrey Street, Walliston 6076

Office Hours: 7.30am – 4.30pm Monday – Friday

 

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Testimonials What our
Customers Say

Excellent4.9 Based on 565 reviews from review us onGlenda Gibbons ★★★★★ Cannot recommend highly enough.Amazing customer service, prompt response, very professional, tidy, knowledgeable tradesmen and well priced.Burst hot water pipe was fixed with ease - thank you kindlyCatherine Morland ★★★★★ Great service and a job well doneCharlotte Gosatti ★★★★★ Would easily recommend.Arrived at agreed time and got the job done, couldn’t be happier.carrie wright ★★★★★ Needed a Hot water system replacement yesterday the team At Kalamunda Plumbing had a new one installed within 24 hours, highly recommend this family business, reliable, professional and extremely prompt customer service, I am very happy with the high standard of the job well done! Rate this business a 5 star.cherie mcmillan ★★★★★ Very professional, friendly and efficient workers. Solved the problem quickly, leaving a very satisfied customer!Mounty1 ★★★★★ On time, good communication, fixed the problem and more. Thanks ClaytonAaron M ★★★★★ We had our hot water system replaced by Kalamunda Plumbing, and the entire experience was outstanding. They managed to complete the job within the same day, which was a huge relief.All of the tradespeople were professional, friendly, and highly skilled. Their workmanship was top quality, and they left everything neat and tidy once the job was done. It’s clear they take pride in their work and genuinely care about their customers.Highly recommend Kalamunda Plumbing.Sevi Matz ★★★★★ First time we used their services and were very impressed with their professionalism and excellent work. Alex was punctual and completed the work on time.We would recommend this business without reservation.parle ★★★★★ Thank you Vicki for arranging a quick response (blocked plumbing).Plumber to be here between 15.00 - 17.00 - arrived soon after 15.00. Fantastic.Alex was so professional; excellent communication skills in terms of explaining his investigations and solutions. All clear, area hosed and disinfected. Super job.S e ★★★★★ What a great company to deal with ! Our hot water system died and the team was quick to answer the phone and get someone out to look at it . We had a new system installed that same day . So friendly and easy to deal with no complications and easy to pay . Really wonderful would happily use again and recommend. Thank you so much!Michael Connor (Mike) ★★★★★ Very happy with the system & workmanship. Promp installation & excellent service. Thank youFranc Procp ★★★★★ Excellent service, very knowledgeable.John Harris ★★★★★ Thanks to Rachael $Jamie.Excellent first class service, and we really appreciated the prompt service to enable our other contractors to get on with the job.after inadvertently drilling into a pipe.Cameron Owens ★★★★★ Got them to do a bit of work at new place as just moved to the hills. Very impressed, super responsive, fairly priced and all the team are friendly and helpful. Highly recommend.Kylie Missjiff ★★★★★ These plumbers are the best very polite on time and smacked the job on its head straight away looked into the source of the problem and sorted it out no problems and haven’t had a problem since well worth the money. Good job.Response from the ownerThank you for your positive feedback, Kylie. Glad to hear that our plumbers at Kalamunda Plumbing tick all the right boxes. Warren Shewan ★★★★★ Prompt response and helpfulResponse from the ownerThank you for your positive feedback, Warren. Frances ★★★★★ Thank you Vicky for answering my S.O.S. re leaking solar roof plumbing and booking a job on same day. Clayton arrived early and was friendly, professional and efficient. Took the time to listen and explain the situation and what needed to be done. Happy with the pricing as well. Cannot say enough good things about Kalamunda Plumbing and how awesome their service, knowledge and professionalism is. Thanks again guys.Response from the ownerThank you, Fances. Clayton has been with Kalamunda Plumbing for an age, and is a super star when it comes to anything hot water. Glad your experience was so positive. Jean ★★★★★ Very easy to deal with. Friendly and prompt.I’m very happy with the service and I hot waterResponse from the ownerThank you for the positive feedback, Jean. Glad the turn around to keep you in hot water went quickly. Heather Philip ★★★★★ Arrived on time, texted prior to arrival, friendly plumber, job done speedily.Response from the ownerThank you for your positive feedback, Heather. Kim Ward ★★★★★ Fantastic service from start to finish , even went the extra mile by bringing a part out from their depot so that the job could be completed same day. Price was good and was kept fully informed by the receptionist as to what time someone would arrive at my home. Thanks so much to Kalamunda plumbing.Response from the ownerThank you, Kim and glad that your first experience with Kalamunda Plumbing and Alex meet all expectations. Kevin Chennell ★★★★★ Kalamunda Plumbing (Adam) quickly replaced our leaking gas water heater with a modern heat pump and even sorted out a temporary water heater for us so we always had hot water. Quick, courteous service and professional advice. Highly recommended.Response from the ownerThank you for your positive feedback, Kevin. Glad that we could keep you in hot water, especially now as the weather is starting to turn. js_loader