They came out and quoted a heat pump to replace an old solar hot water system.
As arranged they came back and installed the unit and removed my old one.
Great staff and service, can’t ask for any more.
02 May 2019
Dear Kalamunda Plumbing Team:
I just want to say thank you for arranging for my ancient solar hot water system to be serviced today after I had noticed a leak.
Adam rang me just after noon asking what time would be suitable to come round (nice bit of extra customer service). He arrived 15 minutes later and introduced himself.
I’ve dealt with many tradesmen over the years but Adam was one of the most polite and professional. He was also patient and helpful with the questions I had about how solar hot water tanks work! He worked quickly and then showed me the old parts from the system he had replaced.
With such excellent service and professionalism, I would happily recommend Kalamunda Plumbing to anyone.
26 April 2019
Scott has been working on finding and fixing a leak at my property since last Friday and completed the task yesterday. His professionalism and work ethic have been exemplary and it is thanks to him that a very difficult problem has been solved. I would also like to acknowledge the role played by Adam in working on the problem and suggesting a solution that saved the day. Finally, the sub-contractor who drove the excavator, Ivan, handled his machine with great skill and care for our garden. He clearly had an established and easy working relationship with Scott.
Whilst the bill was not insignificant, it could have been higher and the damage to the garden much greater – it is thanks to the excellence of your team that it went so well.
With thanks and best wishes,
John and Lynette
22 March 2019
I was very impressed by the service provided by Kalamunda Plumbing, from the helpful advice given on the phone from the front office, to Chris the plumber coming to my property the next day for my burst water pipe. This company has set a new standard for plumbers in the Perth hills! I will be recommending this company to friends and family!
Yesterday I had my toilets fixed by Scott from your company.
I found Scott to be polite, knowledgeable and professional. He is a great asset to your company.
I will use your company again should the need arise.
I recently required the services of your company to locate and rectify a water leak in our garage. I phoned and spoke to a very pleasant and helpful receptionist who arranged for a plumber to attend to the job.
Scott and Anthony arrived a short time later and i was immediately impressed with their enthusiasm, motivation, listening skills and they were extremely polite young men. In addition to that they both had firm handshakes and maintained eye contact with me at all times during our conversations.
Scott assessed the situation and suggested that the source of the leak could be at a different location to where the water was seeping into the garage and suggested that before he started cutting the concrete floor it would be a good idea to employ the services of LEAK-TEC P/L who had the equipment to precisely pinpoint the fractured pipe. This turned out to be a good decision because the leak was in the cavity wall, about 2 meters from where it was draining into the garage.
Scott came back the next day with Mike (also a quality young man) and repaired the leak. All work was done professionally, with minimum damaged to our property and to my complete satisfaction.
Upon completion of the job i felt compelled to write you this email,to commend you and assure you that you can be very proud of your staff as your recruitment criteria and training is clearly ensuring that you end up with quality employees who will continue to reinforce the high standards that your company enjoys in the Plumbing and Gas industry.
Finally, Scott, Anthony and Mike all have the potential to be high achievers in all situations and i wont hesitate to recommend your company and these fine young men in the future.
Hi Kalamunda Plumbing
I recently had a problem with our solar water heater and your Call Centre
staff were extremely helpful in getting it sorted out. I was very impressed.
Surprisingly your Service Tech responded within 2 hours and very quickly
came up with a solution. Installation of our new solar water heater happened
within 24 hours. Can’t get much quicker than that. Impressive!
We will certainly be recommending your company to family and friends.
East Kenwick Primary School
Thanks to Chris and the boys for quoting and installing our solar
hot water system and removing old unit in the same day.
From the moment Chris arrived for the quote we were more than
impressed by his professional approach covering alternative systems
and giving us what we needed.
Thanks again to Chris and the lads and we highly recommend
Paul, Sarah & Family
Dear Max, Office Staff and the Working Plumbers.Thank you for your kind service throughout all the years. I will keep having your
Service because I am very happy with your men and their services to my home.They are polite and hard-working and know what they are doing.
Thank you and good luck.
Dear owner of Kalamunda Plumbing,
Thanks for your prompt attention to repairing the burst pipe at our place today.
I commend Cameron and Blair for their professionalism and attitude to the requested work undertaken.
Payment has been processed via EFT tonight as promised.
Chris & Christine H.
Just following up my phone call this morning with an email.
Please pass our thanks to Chris for his quality and professional service in fixing our burst pipe (x2) on Saturday.
He ensured that the work was completed, despite being more involved and taking longer than expected due to a second burst pipe.
He did this with a cheerful attitude and was committed to finding and fixing the problem to ensure that we were not without water for any longer than necessary.
We will be recommending Kalamunda Plumbing to friends and family in the area and will certainly call on you again for any further plumbing work that we require in the future.
With best wishes
Chris & Terry
Having dealt with you before, I found your Call Centre staff to be very polite and helpful,
as were your plumbers of my new solar water heater. They were also respectable and spot
on time. There work and tidiness and clean up were excellent. From start to finish – very good.
Great, prompt service. I love the new Caroma toilet suite. Thank you!
Clinton and his assistant were both polite, helpful and professional,
Chris was very polite, explained the problem (with my taps), and the solution.
I would definitely use Kalamunda Plumbing again. 10/10
Same day initial response – next day job done (new HWS) – extra request
within another day for taps to be serviced (that being Saturday!).
THANK YOU ALL.
The boys are always friendly and helpful. Would recommend the service anytime.
You were originally recommended by a friend in 2006. I recently called upon you
to this time fix a burst pipe. I received courteous and efficient service from the
technicians and they were helpful in answering questions.
Yes, I would use Kalamunda Plumbing again.
Cameron explained everything clearly and what they were going to do and what
was the best gear to use for clearing the (blocked) pipes.
I know you have been there for many years, which is very handy.
Thankyou for coming so quickly this time. Good to see young apprenticeship
fellows learning the trade.
Very efficient and pleasant young men. I enjoyed having Clinton and Scott
here to install my new hot water heater. I would rate the overall service I
received from them today as 10 out of 10.
Dear Mr Jones,
Thank you for attending to the leak in the water service at my property recently and sending me the Leak Allowance Form now completed and sent to the Water Corp.
The promptness of your service was so much appreciated and the repair work was carried out with professional efficiency.
Clayton is such a great asset to your Company, not only in his work, but also in his manner of representing Kalamunda Plumbing.
Many thanks for the supply and installation of a Rheem hot water system, and for a job well done by Clayton and Rochelle.
And my thanks to you for your prompt response and application to my cry for help.
I just wanted to reiterate following on from my phone call to you this afternoon about the job Chris and Scott undertook at my house in Maida Vale today.
They are a credit to your company, very prompt, polite and informative. They knew their job and sorted out our blocked shower problem without issue.
I wanted to let you know as I know that many people don’t tend to let businesses know when a job is done well, they only complain!
Thank you again and I won’t hesitate to call you next time I need help!
I would like to take the opportunity that as a business owner I really appreciated the efficient and friendly manner of Chris who did the job today.
He was exceptional.
I was rapped with the friendly and quick service. I will definitely use
your company next time
I was very impressed. All workers were helpful and a pleasure to
have working in our home
Very pleased with the service, I would call again
Thank you for being so helpful and well-mannered in assisting me to reignite my gas hot water system well after 6pm on a very
stressful occasion.Much appreciated and Merry Christmas.
I was very happy with the service received and would certainly use
you again. I was completely satisfied with the team, the work and
the end result. Thank You!
Happy and fast service, exactly as stated it would be prior to
acceptance of quote
We recently had to call on Kalamunda Plumbing. The work was carried out in a most efficient manner.
The plumbers arrived on time and were polite and considerate. The site was left clean and tidy and we were very pleased with the service we received. Well done to all concerned especially Clayton & Scottie. Thank you.
Pat & Trevor
The Installation date for our new solar water heater was spot on time!
I was very impressed with the courtesy of Kalamunda Plumbing’s installers as they were very friendly, professional and punctual and left the site clean and tidy.
Overall we were very happy with the service we received and would use you again.
Your Call Centre Staff were very helpful and the solar installation team were very slick and came within 2 days of our call and installed the new Edwards unit the day before Easter. We were very impressed.
If every company behaved as professionally as the team from Kalamunda Plumbing did people would enjoy getting and paying for solar hot water.
We would recommend your business to our friends.
The time frame from when we made the call until you came out was very guick and your representative listened to all our concerns and provided us with a very good range of solutions to our hot water problems.
Your service was excellent and your team was very polite, neat and tidy.
Thank you for your prompt service and we will use Kalamunda Plumbing again. Keep up what you are doing.
Dear Max and Sylvia,
Phil and I would like to express our thanks and appreciation for the work Kalamunda Plumbing & Hot Water recently completed for us.
It is all too often the case when calling a company or tradesman you are so very disappointed with the service and or product. In this case we were very pleasantly surprised. We received prompt, efficient and polite service each time we were in contact with any of your staff.
In particular we would like to thank Adam for his friendly approach to quoting our job on the two occasions we called him out and the numerous changes and additions we made to the original plans and close monitoring of the job while it was in progress.
We would also like to thank Daniel and Steven for their hard work on the installation. Their professionalism, attention to detail, honesty and reliability were second to none. It also helped that they had a sense of humour.
As I have a background in education and training, I would also like to commend Daniel on his mentoring skills when working with the younger, less experienced members of your team; he is leading the way in developing the next generation of quality tradesmen.
Please pass on our comments to your team.
We look forward to doing business with your company again in the future.
Yolande & Phil
I would like to thank Kalamunda Plumbing & Hot Water for their very prompt service in my call out to repair my lack of hot water.
The plumber Adam was very professional and polite and also cleaned up and put pavers back properly.
Everyone is always quick to criticize but not so quick to give praise and I would not hesitate in recommending your company.
This letter is to thank you for your prompt solution to the collapse of our solar hot water tank last Saturday. I rang you on Monday morning and a replacement system was installed the next day. Wednesday morning saw the removal of the old unit and absorber plates. The whole procedure was relatively painless (I even paid the bill before I had seen it!). Well done.
I recently had a new toilet installed and bunch of other plumbing done.
I appreciate that Clinton and Adam were not invasive and that they
were very tidy and professional. 10 out of 10.
I have used your services for years. You always send polite service men
and they clean up after themselves.
We have been in Kalamunda for a long time and have used Kalamunda Plumbing often.
Cameron has done a very thorough job – toilets, bathroom and installing a stop valve
for the main line. Very pleased with his work and manner. Definitely a 10.
Ian & Dorothy
Clinton and Chris did a great job on our bathroom renovation.
I appreciated the fast service. Cameron was very polite, understanding and a clean Tradie! Thank you. All repairs were fixed very quickly. Very happy.
I recently had my septic pump changed over. The guys were on time, explained what
they were doing and about any issues. I would rate them 10/10.
I have used your services for years. Also through Walliston Scout Group.
Great Service as usual. Thanks.
Please pass on to Nathan and Trent my heartfelt thanks, especially for the quality of work and an amazing clean up job when attending to my septic piping repair.
The job became more involved as the hole got deeper with wet clay soil being always difficult and hard to deal with. I had imagined a substantial mess to clean up, (but) to my delight the area was spotless or as close to it as was possible… no mean feat considering the situation. Hats off again to Trent who had the fill-in and clean up job.
I was in the trades myself as an Electrical Contractor for many years and always felt that the clean-up was almost the most important part.
Well done to all involved,
Hi Kalamunda Plumbing,
Your guys are all so polite and helpful. I’ve been using you for the last 9-10 years.
In my old house, the plumber I used before promised to turn up to fix a toilet when I
was selling my house and had a house inspection and he let me down 2 days in a row.
I called you guys and you were here in half an hour. I’ve never turned back.
Have used Kalamunda Plumbing for 30 years and will continue to do so.
Excellent service, no complaints. 10/10.
Clayton was on time and did a great job – very pleasant young man.
We have used you before and also been recommended by friends.
I know I can find you in the Kalamunda Directory.
Always good – reception, service, calling ahead to notify home owner.
Quick and good quality work.
Our entire team of plumbing professionals is on hand to assist you . So give us a call or use the form below to request service or a quote, or if you simply have a query.